Items can be exchanged if they were in same condition and not used, within 5 days of receiving the order, however we do not provide refunds only exchange of product. Exchange is acceptable if:

1. Item received not as ordered

2. Item was damaged/scratched before delivery

Cancellation & Replacement Policy allowing cancellation of the item , only if the customer reported with in 48 hours of their booking. 

Cancellations Due to Order Processing Difficulties

Occasionally, orders are cancelled for various reasons. Some reasons are:

  • Your payment information could not be verified.
  • The shipping address could not be verified.

If your order is cancelled, you will receive an important notice regarding your order via email, which will explain the reason for the cancellation. You will not be billed for any cancelled items. providing 12 months warranty from the date ETA, we take responsibility for the faulty problems created by production error.

Contact Details

Permanent address: Deskcycle Middle East,Street No: 17, Community 639, Al Quoz Industrial Area 

4,P.O.Box 83476,  Dubai,United Arab Emirates

TELEPHONE: +971 4 261 1699,FAX: +971 4 261 1198


Governing Law and Jurisdiction

The Terms and Conditions shall be construed in accordance with the federal laws of the United Arab Emirates and the local laws and regulations of the Emirate of Dubai. The Courts at Dubai shall have exclusive jurisdiction in any proceedings arising out of the Terms and Conditions.

“Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”.